Understanding Your Patient's Point of View
Patients and providers may have very different interpretations and expectations regarding the patient's illness and the health care he or she should receive. This is influenced by: cultural values and beliefs, sociopolitical histories, perceptions of power between the patient and provider, expectation of health care.
Cultural Values and Beliefs
- Many Asians perceive life in fatalistic terms (i.e., largely determined by external forces, God, or fate) and may feel less able to do something about his/her illness.
- The importance of the extended family, emphasized in Asian culture, often results in the extended family being highly involved in the client's care and medical decision-making.
- Diet choices may be strongly based in beliefs about what is healthy. This could result in a refusal to eat certain foods considered to be toxic, or having certain properties.
- Beliefs about health and illness strongly influence behavior. Clients may avoid the wind, be reluctant to go out after surgery, or refuse to have blood drawn.
- Beliefs in supernatural spirits might result in a reliance on religion or spiritual healing rituals in addition to Western medicine.
- Cultural values and beliefs may dictate what is appropriate to reveal or discuss. Cultural norms may also dictate how symptoms are manifested (i.e., how patients express distress).
During a medical interview with a patient from a different cultural background, which is the least useful technique?

b. Although the provider may be tempted to correct the patient's different beliefs about illness, this may lead the patient to simply withhold his/her thoughts and interfere with building a trusting relationship. It is more effective to be nonjudgmental about differences in beliefs. The provider should keep in mind two goals: 1) the patient should reveal her/his medical history and symptoms to help the provider make an accurate diagnosis, and 2) the patient should develop trust in the provider's medical advice and be willing and able to adhere to that advice. To accomplish these goals, it is essential to treat the patient with respect, openly discussing differences in health beliefs without specifying "correctness" or "incorrectness." |
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